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Call center server

A call center server is another way of using Yate. Partly comprised or including the protocol related features already mentioned, it has to be stated as a separate use although, for better understanding.
How can be Yate used as a call center server? Or more exactly what does a call center server do? Well, just think of the days when a telephone company employee used to take the calls and make the connections. Something like this and a lot more is what a call center server does. By short, it’s about call handling services.
A call center server redirects callers to the resources that are best equipped to satisfy their needs like a receptionist who transfers your call to some specific department inside an institution. Inside a typical call center server this routing can be done automatically based on various combinations defined using callers’ profiles or other information.
Besides this call processing following predefined rules a call center server can register and analyze the incoming and outgoing calls using the information in various purposes.

July 2014:
Yate 5.4 and YateBTS 4 launched. Added JSON and DNS support in Javascript, Handover support in YateBTS.

March 2014:
YateBTS 2.0 launched. Added authentication and WebGUI. Added USSD support in commercial version.

March 2014:
Yate 5.2 launched. Better JavaScript support and a fixed memory leak.

Jan 2014:
YateBTS 1.0 launched. The first GSM Basestation which works with an IMS/VoLTE core network.

Jan 2014:
Yate 5.1 launched. Better JavaScript support and added libygsm. Elisa chatbot added in RManager

Oct 2013:
OpenHSS is the Yate based HLR/HSS solution for MVNO and LTE carriers.

Oct 2013:
Yate 5 released. Added IPv6 support in SIP for LTE. Improved JavaScript support. Download NOW

Jan 2013:
Yate 4.3 released: Added XML support in Javascript. SCCP - GTT routing between different networks. Stability improvements.
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Aug 2012:
Yate 4.2 released: SIP flood protection. Better Jabber/Google Voice support. Usable Javascript. Fixed SIGTRAN links fluctuations.
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Apr 2012:
YateClient was accepted in the Mac Store.

Yate 4.1 released: better Gvoice support, iSAC codec, support for new Wanpipe drivers. Fixes – T.38 and Mac client issues.

Mar 2012:
SS7Cloud is launched today, 1st March, 2012, by NullTeam, Yate creators. Having all you need to be a US CLEC, it brings SS7 services in a cloud.

Feb 2012:
Yate 4.0 released.
SCCP, TCAP, MAP and CAMEL, TCP and TLS in SIP, Javascript fast prototyping of telephony applications and brand new face for YateClient.

Nov 2011:
Here is a video that, quote "demonstrates the truly awesome power of the YATE engine, as it easily handles 3 simultaneous calls to an audio player application including dtmf (button press) handling "(from PaintedRockComm).

Nov 2011:
Yate will attend ORR - OPENRHEINRUHR (November 12 - 13).

04 May 2011:
sipgate chooses open source project Yate for core infrastructure.

12 Apr 2011:
Yate 3.3.2 released.
Fix for Jingle calls to Google Voice dropping after 5 minutes.
4 Apr 2011:
Yate 3.3 released.
Support for GMail chat conference, fixes for internal microphone in MacOS. Minor fixes in SS7 M2PA and ANSI. Fixes in H.323, SIP and RTP.

9 Mar 2011:
Yate 3.2 released.
Bug fixes in SIGTRAN/MGCP/SS7 and added support for CNAM/LNP lookup by SIP INVITE/3xx.

Feb 2011:
Yate will attend FOSDEM and XMPP summit.

31 Jan 2011:
Yate 3.1 released.
Yate client support for Google Voice. Support for any country tones in tonegen.

20 Dec 2010:
Yate 3.0 released.
SS7 ITU certified. SS7 STP added. Client supports Jabber IM (Google Talk + Facebook).

3 May 2010:
Yate 3.0.0 alpha 3 released. Featuring the new Jabber server and wideband audio.

8 March 2010:
Yate 2.2 released. Mostly bug fixes. Dahdi compatible. Latest 2 release before 3.0.

6-7 February 2010:
Yate booth at FOSDEM 2010. Free CD with Freesentral available.

2 Nov 2009:
Yate 2.1 launched. Can replace a Cisco PGW2200 to control a Cisco AS54xx.

6 Aug 2008:
Yate and OpenSIPS (former OpenSER) join to build IP based clusters.

4 Aug 2008:
Yate 2 launched.


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